FAQ


Where are you located?
Our store is located at 253 Eglinton Avenue West, Suite #201. Look for the black door with 253 on it, and come up the stairs. We are the door on the right!
Do you have parking?
There is street parking on Eglinton right in front of the store, or you can find parking all around us, most are 1-hour free which is more than enough time to pick up your box.
Do you offer pick-up and delivery?
Yes! We offer pick-up during our store hours, or you can do select delivery. We offer delivery within Toronto and most parts of the GTA.
How much is delivery?
Delivery is a $15 dollar flat fee.

Are you open for Sunday or Monday? 
We are closed Sunday & Monday, unless you make a special request in which we approve. Any big orders for events and weddings can be scheduled for pick-up/delivery during those days. Please send us an email to chocedtreats@gmail.com for any inquiries. 

What is the price for a box?
The price for the box varies based on which box you get, if you want edible lettering, and the size of the box! Please check out our menu options to see all pricing. Prices start at $32.00 + HST. 

I am trying to place an order but it says out of delivery range?
Oh no! If you are out of our delivery range, then we apologize but unfortunately we do not offer delivery to your area. We are still available for pick-up! 

I would like to place an order; how do I do that?
That’s easy! All you have to do is click on the box you would like, select the options (size, toppings, and edible lettering) and then add it to your cart! After that you go to your cart and check out, putting in your info for billing, delivery and payment. That’s it! You are all done!

How can I write a review on your product?
Thank you for taking the time to write a review! Please leave us a review on Google. 
Are you peanut free?
All of our products are nut free, expect for Peanut Butter, but we are not a peanut-free facility. 

What do I do if I have a special request?
Please go to the contact us page and send us your special request. Our team will get back to you as soon as possible.

Do you do vegan boxes?
We can make a vegan box at special request. Please go to the contact us page and send us your special request and our team will get back to you as soon as possible.

Are you Kosher/Halal?
At this time, we are not certified Kosher or certified Halal. We have no meat products to offer, only dairy. If you would like a Kosher product, please send a special request.

Do you do refunds or returns?
We do not do any returns or refunds at this time. If you are unhappy with your order, please send us an email and we will be sure to reply.

Do you accept credit cards?
Yes, we accept several payment methods, including American Express, Mastercard, Visa, Discover Card, Apple Pay and Google Pay.